Conversational artificial intelligence (AI) refers to technologies, like chatbots or voice assistants
that can engage in human-like dialogue, capturing context and providing intelligent responses.
Microsoft provides Bot Framework to develop and create bots supporting transactional
chatbots and conversational chatbots. Without being an AI-expert, you can develop and deploy
conversational bots. Azure Bot Service helps to develop enterprise-grade conversational AI
experiences while maintaining control of your data. Build multilingual and multimodal
bots for any scenario from sales to customer support and employee productivity.
Further, Azure Bot Services also leverages 5 features to support enterprise-grade sophisticated
- Language Understanding (LUIS)
Build once and deploy your bot to more than 13 channels to reach customers. Connect your bot
to Interactive Voice Response (IVR) and digital channels, including your website, mobile apps,
Microsoft Teams, Cortana, Facebook Messenger, and Slack.
In the event, lifecycle for the development of a bot will be discussed via the creation of echo bot
through Echo Template using Azure Bot Framework and Visual Studio Code.
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